At [Your Company Name] ("we", "us", or "our"), we are committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Who We Are
[Your Company Name]
[Registered Address]
[KVK Number, if in NL]
[Contact Email Address]
2. What Personal Data We Collect
We may collect the following types of data:
a) When you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and interactions (via analytics cookies)
b) When you sign up or use our service:
- Name and email address
- Phone number (if provided)
- Payment details (processed by our payment provider)
- Business or address details (for invoices or deliveries)
c) When you contact us:
- Any information you provide in the form, chat, or email
3. Why We Collect Your Data (Legal Basis)
We collect and process your data only when there's a lawful basis:
| Purpose | Legal Basis |
|---|---|
| To provide our services | Performance of a contract |
| To send updates or marketing emails | Consent (you can opt out anytime) |
| To analyze website usage | Consent (via cookies) |
| To comply with tax/law requirements | Legal obligation |
4. Cookies and Tracking
We use cookies to:
- Remember your preferences
- Measure website performance
- Personalize marketing content (if you consent)
You can manage your cookie preferences anytime [link to cookie settings]. See our full Cookie Policy for more details.
5. Third-Party Services We Use
We share your data only with trusted providers:
| Service | Purpose | Data Shared |
|---|---|---|
| Google Analytics | Website usage statistics | IP (anonymized), browser info |
| Stripe / Mollie | Payment processing | Payment details |
| Brevo / Mailchimp | Email automation (if subscribed) | Name, email |
| Meta / Google Ads | Ad retargeting (if consented) | Cookie identifiers |
All third parties are GDPR-compliant and under Data Processing Agreements (DPAs).
6. How Long We Store Your Data
We retain data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account info | As long as your account is active |
| Payment records | 7 years (Dutch tax law) |
| Cookie consent logs | 6–12 months |
| Marketing preferences | Until withdrawal of consent |
7. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Object to processing (e.g., for marketing)
- Withdraw consent at any time
- File a complaint with the Autoriteit Persoonsgegevens (Dutch DPA)
To exercise these rights, email us at [insert your contact email]
8. Data Security
We use encryption (SSL), secure data storage, and access controls to protect your information. Data is stored in the EU or by trusted processors in GDPR-compliant locations.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy. Any changes will be posted on this page with a new effective date.
11. Contact
If you have any questions or requests about your data or this policy, contact us:
📩 [Insert Email]
🏢 [Insert Physical Address if required]